IT Sales Executive

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Key Skills

  • a good level of technical understanding, with enthusiasm for new technology and its commercial uses - though having technical skills before you start isn't essential
  • self-motivation and a competitive, results-driven attitude
  • passion, dedication and focus
  • stamina, resilience and the ability to work well under pressure
  • confident presentation skills and a professional telephone manner
  • time-management skills and the ability to prioritise your workload
  • ability to pay attention to detail
  • articulate, persuasive and influential verbal communication skills
  • a strong team spirit
  • business awareness
  • an up-to-date working knowledge of the industry - useful sources include

Job Description

As an IT sales professional, you'll need to:

  • speak to customers, either face to face or over the phone
  • gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them
  • ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
  • carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
  • identify and develop new business through networking and follow-up courtesy calls
  • prepare and deliver presentations and demonstrations of software to customers
  • market and promote a portfolio of products by writing and designing sales literature and attending industry events
  • maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals (e.g. keyboard and mouse)
  • develop effective sales plans using sales methodology
  • provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
  • advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
  • meet sales targets set by managers and contribute to team targets
  • network with existing customers in order to maintain links and promote additional products and upgrades
  • handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate
  • respond to tender documents, proposals, reports and supporting literature
  • manage workload in order to organise and prioritise daily and weekly goals
  • contribute to team or progress meetings to update and inform colleagues.